Privacy statement IKARIA Clinics B.V.

ARTICLE 1. APPLICABILITY PERSONAL DATA

  1. IKARIA Clinics BV, located at Saturnusstraat 46 - 62, 2132 HB Hoofddorp, is responsible for the processing of personal data as reflected in this privacy statement.

    Contact details:
    IKARIA Clinics bv
    Regus Azura Hoofddorp
    Saturn Street 46
    Hoofddorp
    www.ikaria.nl
    contact@ikaria.nl

  2. These regulations apply to all processing of personal data of website visitors and clients within IKARIA Clinics BV.
  3. IKARIA Clinics BV ensures compliance with all applicable privacy laws and regulations, including the General Data Protection Regulation (AVG) and all other applicable codes of conduct and guidelines.

ARTICLE 2. PROCESSING OF PERSONAL DATA

  1. Below is an overview of the personal data IKARIA Clinics BV processes in the SPD:

    • First and last nameSexualityDate of birthAddress dataTelephone numberE-mail addressOther relevant personal data you actively provide in correspondence with IKARIA Clinics BV.Bank account numberCitizens' service number (BSN)Health information you provide during medical consultations and which are relevant to IKARIA Clinics BV's consultation. Examples include medical history and medication use.

  2. IKARIA Clinics BV processes your personal data for the following purposes:
    • Calling or emailing you if necessary to carry out our services.
    • Making an appointment; in this case we use your name and address details and your date of birth.
    • File handling SPD; in this case we use your name and address details and your date of birth. Identification; in this case we check your ID and note the number.
    • Providing tailor-made services regarding the treatment(s) to be carried out; this is done within the framework of the treatment agreement.
    • Billing of consultations and treatments.

ARTICLE 3. CONDITIONS OF LAWFUL PROCESSING

  1. Personal data shall only be processed for the purposes described in Article 2 and shall not be further processed in a way incompatible with the purposes for which they were obtained.
  2. Personal data will only be processed by persons who, by virtue of profession, pursuant to an (employment) agreement, are obliged to maintain confidentiality.
  3. Personal data shall only be processed insofar as they are adequate, relevant and not excessive in relation to the purposes described in Article 4 (AVG).
  4. Personal data will only be processed if one of the processing grounds in Article 6 (AVG) applies, namely:
    • The client has given its unambiguous consent to the processing.
    • Data processing is necessary for the performance of a treatment agreement to which the client is a party.
    • Data processing is necessary to fulfil a legal obligation.
    • It serves a legitimate interest.

ARTICLE 4. ACCESS TO PERSONAL DATA

  1. IKARIA Clinics BV uses an electronic patient record (EPD).
  2. IKARIA Clinics BV has a strict duty of confidentiality regarding the data it learns about on the basis of that access. This means that in principle IKARIA Clinics may not pass on any of your medical data to others. As a care provider, for example, IKARIA Clinics BV may only provide data to a third party if that is permitted under the AVG and if IKARIA Clinics BV has a reason to break medical confidentiality. For example if you have given permission for this. IKARIA Clinics BV may then share patient data with those who are directly involved in your treatment. These can be other healthcare providers as well as, for example, secretaries or financial staff involved in your treatment.

ARTICLE 5. PERSONAL DATA SECURITY

  1. To ensure the principle of integrity and confidentiality, IKARIA Clinics BV takes all technical and organisational security measures to prevent unauthorised access or use of personal data.
  2. Your medical data are stored in our EPD, which complies with security requirements NEN 7510/ISO 27001.
  3. IKARIA Clinics BV complies with the data breach notification obligation, as described in the policy rules of the notification obligation.

ARTICLE 6. DISCLOSURE OF PERSONAL DATA

IKARIA Clinics BV does not simply supply your data to others. However, IKARIA Clinics BV may do so if permission has been given or if it is obliged to do so on the basis of the law or a court ruling or if such provision serves the purposes of processing personal data.

ARTICLE 7. INSPECTION AND DELETION RIGHTS

  1. The client has the right to inspect and obtain a copy/copy of the data relating to him/her. The client must submit a written request to this effect.
  2. A request as referred to in this article will be fulfilled within 4 weeks of receiving the request and/or you will receive a response from IKARIA Clinics BV. The right to inspection will only be granted to the client or the client's authorised representative. If necessary, the client or his representative must be able to identify themselves and/or prove their authorisation.
  3. In case of deletion of data, this is requested through the ‘destruction of data file’ form. This form includes a statement that the data have been deleted at the client's request.
  4. Exceptions to the removal right if: freedom of expression applies; data are a statutory duty of the responsible party; data are necessary for public tasks of the administrative body; data are necessary for the protection of public health; data are necessary for archives, scientific, statistical or historical research, insofar as, among other things, the right to information precludes these interests; data are necessary for the exercise or defence of any right in court.

ARTICLE 8. RIGHT TO OBJECT

  1. If data is the subject of processing under Article 4.4 (AVG), the client may lodge an objection to this with IKARIA Clinics BV in connection with his special personal circumstances, if there is a legitimate interest.
  2. IKARIA Clinics BV will assess whether the opposition is justified within four weeks of receiving the opposition. If the opposition is justified, it will immediately terminate the processing.
  3. IKARIA Clinics BV would also like to inform you that you have the option to lodge a complaint with the national regulator, the Personal Data Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

ARTICLE 9. RIGHT TO OBTAIN PERSONAL DATA

  1. Client has the right to obtain his personal data provided to IKARIA Clinics BV in a structured, common and readable form.
  2. Client has the right to transfer that data to another controller, without being hindered by IKARIA Clinics BV to whom the personal data had been provided.
  3. IKARIA Clinics BV will ensure a current and usual format in which the client can receive the data. If requested, the format can also be forwarded to a third party on behalf of the client.

ARTICLE 10. RIGHT TO BLOCK, SUPPLEMENT AND CORRECT RECORDED PERSONAL DATA

  1. If requested, the data recorded by IKARIA Clinics BV will be supplemented by a statement issued by or on behalf of the client regarding the recorded data.
  2. You can send a request to access, correct, delete, transfer your personal data or request the withdrawal of your consent or objection to the processing of your personal data to contact@ikaria.nl
  3. To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy.
  4. As soon as possible after receiving the request, IKARIA Clinics BV will inform the client via e-mail whether or to what extent the request will be complied with. A refusal is always supported by reasons.
  5. IKARIA Clinics BV will ensure that a decision to supplement, correct or delete is implemented as soon as possible.
  6. In case of deletion of data, the data will include a statement that the data has been deleted at the request of the client.
  7. If data is processed on the basis of consent by the client, the client also has the right to withdraw this consent.

ARTICLE 11. RETENTION PERIODS

  1. IKARIA Clinics BV will never retain data for longer than is necessary for the purpose for which the data is collected, subject to the maximum legal retention period. Retention period for your medical records is 20 years. Retention period for your invoices and declarations is 5 years. If data no longer needs to be kept, all identifiable characteristics will be removed, or entire deletion will take place.

ARTICLE 12. RELEVANT LEGAL PROVISIONS

  1. The following laws are valid within IKARIA Clinics' medical operations:
    • Medical Treatment Agreement Act (WGBO);
    • Care Quality, Complaints and Disputes Act (Wkkgz);
    • Individual Healthcare Professions Act (Wet BIG);
    • Health Insurance Act (Zvw);
    • Healthcare Market Regulation Act (Wmg);
    • Supplementary provisions processing personal data in healthcare act.

ARTICLE 13. COOKIES OR SIMILAR TECHNIQUES

  1. IKARIA Clinics BV Consulting uses cookies which is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.
  2. We use the following types of cookies on our website:
    • Functional cookies: such as session and login cookies for tracking session and login information.
    • Anonymised Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website. We cannot see who visits our websites or from which PC the visit takes place.
    • Non-anonymised Analytical cookies: to gain insight into visits to our website based on information about visitor numbers, popular pages and topics. This allows us to better tailor communication and information provision to the needs of visitors to our website.
    • Tracking cookies: such as advertising cookies designed to show relevant ads. Personal interests can be derived from information about visited websites. This allows organisations to show their website visitors targeted ads, for example. Tracking cookies make it possible to build profiles of people and treat them differently. Tracking cookies usually process personal data.
  3. When you visit our website, cookies originating from the controller and/or third parties may be installed on your equipment.
  4. For more information on how to use, manage and delete cookies for each control type, we invite you to consult the following link: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/internet-telefoon-tv-en-post/cookies#faq
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